Last updated: September 2025

1. Overview

This Privacy Policy explains how we collect, use, and protect your personal information when you use our website. We are committed to safeguarding your privacy in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We only collect personal information that you voluntarily provide, including:

• Email address when you subscribe to our newsletter.
• Email address and any information you choose to include when you complete our contact form.

We also automatically collect non-identifying information through Google Analytics, such as:

• Pages visited
• Time spent on pages
• Browser, device and operating system
• General location data (not specific addresses)

This data is collected in an anonymous and aggregated form.

3. How We Use Your Information

We use your personal information to:

• Send newsletters if you have subscribed.
• Respond to your enquiries via the contact form.

We use Google Analytics to:

• Understand how visitors use our website.
• Improve our website content and user experience.

4. Sharing of Information

We do not sell, rent or trade your personal information.

We may disclose personal information only if required by law or with your consent.

Google Analytics may transfer data outside of Australia. For details on how Google handles data, see Google's Privacy Policy.

5. Storage and Security

We take reasonable steps to protect your information from misuse, interference, loss, unauthorised access, modification, or disclosure.

6. Access and Correction

You may request access to, or correction of, the personal information we hold about you. To do so, please contact us (see Section 8).

7. Opt-Out and Cookies

You can unsubscribe from our newsletter at any time by clicking the "unsubscribe" link in our emails.

You can manage or disable cookies through your browser settings. To opt out of Google Analytics tracking, you can install the Google Analytics Opt-out Browser Add-on.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at: hello@commsense.agency